Privacy policy

Privacy Policy

This Privacy Policy describes how Orynel™ ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from orynel.com (the "Site") or otherwise communicate with us (collectively, the "Services"). "You" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected per this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons. Any updates will be posted on the Site with an updated "Last updated" date.

How We Collect and Use Your Personal Information

To provide our Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The types of information we collect and how we use it may vary depending on your interactions with us. In addition to the specific uses set out below, we may use your information to communicate with you, comply with legal obligations, enforce terms of service, and protect the Services and our users.

What Personal Information We Collect

The types of personal information we collect depend on how you interact with our Site and Services:

  • Information You Provide Directly: Such as your name, contact details, order information, account information, shopping preferences, and customer support messages.

  • Information Collected through Cookies: Includes usage data, device information, IP address, and other details regarding your interaction with our Services. For more on how we use cookies, please refer to our Cookie Policy.

  • Information from Third Parties: We may also obtain data from vendors and service providers (e.g., payment processors) and third-party partners to enhance our Services and better serve you.

How We Use Your Personal Information

  • Providing Services: To process orders, manage your account, arrange shipping, and facilitate returns.

  • Marketing: For promotional communications and targeted advertising.

  • Security and Fraud Prevention: To detect and prevent malicious activity.

  • Customer Support: To respond to your inquiries and improve our Services.

How We Disclose Personal Information

We may disclose your information under certain circumstances:

  • With service providers performing functions on our behalf (e.g., payment processors, fulfillment partners).

  • With marketing partners to advertise our products.

  • In connection with a business transaction, or to comply with legal requirements.

User-Generated Content

Please note that any content you post publicly (e.g., product reviews) may be viewed by others. We cannot guarantee the privacy or security of any information you make publicly available.

Third-Party Websites and Links

Our Site may link to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect data from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

Security and Retention of Your Information

We prioritize the security of your information, though no system can be entirely secure. Information retention periods vary based on legal requirements and our business needs.

Your Rights and Choices

Depending on your location, you may have rights concerning your personal information, including:

  • Right to Access: You may request access to the personal information we hold about you.

  • Right to Delete: You may request that we delete your information.

  • Right to Correct: You may request corrections to your information.

  • Right to Portability: You may request a copy of your information.

  • Right to Restrict Processing: You may request that we limit our use of your information.

  • Withdrawal of Consent: Where applicable, you may withdraw your consent to process your information.

To exercise any of these rights, please contact us at support@orynel.com.

Complaints

If you have concerns about how we handle your personal information, please contact us at support@orynel.com. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.

International Users

Your data may be processed outside your home country, including in the U.S. If we transfer data out of Europe, we rely on recognized transfer mechanisms, like the Standard Contractual Clauses, for data protection.

Contact Us

For questions about this Privacy Policy or our privacy practices, please contact us at: